Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We will give you the chance to unsubscribe from any marketing email from us.

The type of information we will collect about you includes your:

• Name
• Address
• Phone number
• E-mail address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us at info@bluexclothing.co.uk.

Is it safe to enter my card details

None of our customers has ever reported fraudulent use of their credit or debit cards as a result of shopping at Blue X Clothing. The security of our site is very important to us. If we got it wrong, we'd lose our reputation, our customers and our business.

So rest assured that we make every effort to ensure your shopping experience is a safe and enjoyable one.

Security Overview

Our system is designed so that sensitive information about orders is never transmitted insecurely. We use the latest software and methods to make this happen, which have withstood attacks from the most powerful military super-computers.

The encryption standards we use are SSL, studied for years by the world's best mathematicians and code-breakers, which agree that they are very, very secure.

How is security ensured?

We take a number of steps to guarantee security and prevent fraud:

1. We use a 'secure SSL server' that uses the strongest available encryption to hide your personal information, including your credit/debit card details. We are the only ones in the world who can decrypt and read those details.
2. After we receive your order, we send you an e-mail as confirmation. This e-mail does not contain any payment details.
3. Your order is then encrypted before being transmitted for processing. Again, this is a safe way to do this and used by many other sites around the globe.
4. In any case, most card issuers limit your liability for unauthorised use of a card to either nothing, or £50. This is an important reassurance.

I'm still not sure...

That's OK. We appreciate that not everyone feels safe about entering his or her credit card details, and that's why we don't force you to. You can phone through your order (click here for our contact details) to one of our agents. Please have full details of the item you wish to purchase, the item number and size, and your credit or debit card details. Before calling us please check the item is in stock on the site.